The parties to each bet are the company, on the one side, and the customer (hereinafter “the user”), on the other side.
All deposits are subject to one time rollover in odds of 1,5 or higher.
A1.2 Who is not allowed to bet:
Bets by order and from bookmakers as well as betting agents are not permitted. Bets on events in which the bettor is participating (“participating” in this sense relates to those persons involved as a sportsperson, athlete, as an owner, trainer or functionary of a participating club) or those which are commissioned by any person participating, are not permitted. In addition, bets on league, cup or other events in which the respective club/organisation is participating may not be placed or commissioned by those persons considered to be participating in the respective event. In the case of violation of these regulations, the company reserves the right to refuse payment of any winnings and already invested stakes as well as to cancel any bets. The company takes no responsibility for knowing if the user is a member of one of the mentioned groups. This means that the company is entitled to undertake any necessary measures at any time after the user has become known as being a member of one of the mentioned groups.
A1.3 Unknown Outcome:
The bettor declares not to know the outcome of the event when placing the respective bet.
A1.4 Ambiguous Bets:
The company reserves the right to refuse the whole or part of any bet and to make ambiguous bets void.
A1.5 Liability/data processing:
The company does not assume liability for input, transmission, and/or evaluation errors. In particular, the company reserves the right to rectify obvious errors in particular in the input of bet odds and/or in the evaluation of bet results (e.g. confusion of odds or results, teams etc.) - even subsequently - or to declare affected bets void. The company also assumes no liability for correctness, completeness or up-to-dateness of the information services provided. The company also assumes no liability for the accuracy of livescores, statistics and intermediate results in live betting. The company further reserves the right to cancel bets even subsequently if any such bet was won by the user as a result of a technical fault or error and the company is in a position to prove the technical fault(s)/error(s) by means of technical records. The burden of proof of technical fault or error is with the company. In any such case, the stake of the bet or game shall be re-credited to the player's account. The company reserves the right to hold a user liable for any damage caused to the company as a result of such user knowingly taking advantage of a technical or administrative error when making and/or receiving payments. A stake is exclusively a respective amount confirmed and indicated by the company.
A1.6 No organized Betting:
Clients must register their bet requests as individuals. Repeated requests containing the same selections from the same or different clients may be subsequently deemed void. Even after the official outcome of the related selections is already known, bet selections may also be deemed void if the company believes that clients are acting in collusion or as a syndicate or the bets in question have been placed by one or more clients within a short period of time.
A1.7 Match or Price Rigging:
In the event that the company suspects any event manipulation it withholds the right, in its absolute discretion, to:
1. suspend the offering of any event or series of events in any of its markets; and
2. delay and/or withhold payment on any event or series of events in any of its markets, until the integrity of such event or series of events has been confirmed by the relevant sports federation. Further, in the case of active event manipulation being confirmed as having taken place on any event or series of events by the appropriate sports governing bodies, the company withholds the right, in its absolute discretion, to suspend any bets placed on such events, either by any individual identified as having possessed insider betting knowledge or information or by any other individual who in the reasonable opinion of the company is connected to, acting in conjunction with or in any way involved with such individual. If the company believes that match or price rigging has taken place, it reserves the right to relay the respective party's saved details (information pertaining to the reservations or suspicions of the respective misdemeanour in question) to sporting bodies, authorities or any other third party, which deals with the investigation of such offences.
A1.8 Age and legal capacity:
When placing a bet or participating in a game, the user declares to have attained the minimum age required for participation in that game according to the respective national legal system and that he has the necessary legal capacity.
A2 Placing a bet
A bet is accepted once the company has confirmed it. A bet is confirmed when it appears in the customers account under “My Bets”. In some isolated cases delays may occur. In the event of a dispute over the time when a bet was placed, the time when the bet was registered by the company shall govern. Depending on the way (the medium) the bet is placed - via Internet or using our mobile services- the customers get different confirmation messages. If the customer does not get a confirmation message for whatsoever reason then the bet is still confirmed if it is shown in the customers account under “My Bets”. In all cases the company assumes the customer’s acceptance of the company’s “Terms and Conditions” when placing a bet.
A2.2 Invalid / Void Bets:
If a bet is declared “invalid” or “void” (e.g. cancellation of the betting event), then, in individual (single) bets, the user will get the amount equal to his stake back. In a multi bet, the total odds will be adjusted accordingly and the multi bet can still be won if all other bets it contains are won too.
A2.3 Late Betting:
If the bet - for whatever reasons - is placed after the beginning of the betting event, the bet is invalid.
The deadline for placing bets will in each case be determined by the company.
A2.5 Decline Acceptance:
The company reserves the right to decline acceptance of any bet without giving a reason.
A2.6 Accepted Bets:
Bets placed and accepted in good time - apart from the cases mentioned in these Terms and Conditions - may not be revoked or changed. It is therefore the user's sole responsibility to ensure that all of the details of his/her bets are correct.
A2.7 Early Outcome Information:
If, during the period of acceptance of bets, information becomes known through which the outcome of the bet can be determined, the deadline for acceptance of bets will be determined anew by the company or the bet will be cancelled.
The company assumes no responsibility for typing, transmission and/or evaluation errors. In particular, the company reserves its right to correct obvious errors - even after the event - with the input of betting odds and/or the evaluation of betting results (e.g. odds-related, team-related, event-related errors) or declare affected bets void. The company also assumes no liability for correctness, completeness or up-to-dateness of the information services provided, for example live scores. The stake is exclusively the amount confirmed and recorded by the company.
B1 Common betting rules
B1.1 Specific Sport Rules (B2):
There are exceptions or variations to these rules for certain sports and bets. The bettor should therefore always consult the sport-specific rules of each sport as the sport-specific rules will take precedence over the general betting rules.
B1.2 All bets stand:
Unless otherwise stated
– in the exceptions below, in the betting offer or in the special rules of each sport
– the principle “all bets stand” applies to all bets. This means, that if the athlete (or team, horse, etc.), on whom/which the bet has been placed, fails to participate
– for whatever reason
– the bet is lost if the betting event takes place. Only in exceptional cases will bets be declared void, particularly in the following cases:
• The event/tournament is cancelled.
• The event/tournament is declared void.
• The venue is changed.
• The event/tournament is interrupted or postponed and started or restarted more than 72 hours after the original start date.
• Live bets: In live betting, if there is a “non-runner” then all bets on this selection are void.
• Head to Head (H2H) bets: If one or more participants withdraw before they have started the event/tournament.
B1.3 Determined bets:
All bets that are determined (i.e. the outcome is already decided) are valid and will be settled accordingly regardless of subsequent abandonment of the event/tournament at any time.
B1.4 Amendment (24 hour rule):
The company recognises only those results which have been achieved on the playing field or platform. Results amounting from disciplinary measures from a sports' court or another court of law are not considered. In case of violation of sports laws, the company reserves the right to freeze the winnings and withhold payment. Exception: All bets referring to the final result of the event/tournament will be settled on the official result published by the governing authority of the respective sport/league/event - usually right after the end of the event. If the official result is changed within 24 hours after the end of the event by the respective governing body then the company reserves the right to correct settlement accordingly (i.e. already paid out winnings will be made undone after which bets will be settled according to the amended result). If an event/tournament is not completed for whatever reasons (e.g. bad weather, crowd problems, etc.) but there is an official result given by the governing authority within 24 hours then only bets on the winner of the event/tournament will be settled accordingly. If no result is declared by the governing body of the sport/league/event within 24 hours after the end of the event all bets which were not completed at the time of abandonment will be deemed void. This also applies to long term bets. Any changes to rankings made after 24 hours after the end of the event for whatever reasons, will not be taken into consideration when the outcome of the bet is decided.
B1.5 Postponement “48 hours” rule:
If a betting event is postponed, cancelled or does not start at the time displayed in the betting offer for whatever reason and restarted not later than 48 hours from the displayed start date, the bet counts for the restarted betting event. If a betting event is restarted later than 48 hours from the displayed start date, the respective bets are void. Exception: If the start date of an event is not known at the time a bet is offered, this event will be marked with the extension “date to be confirmed”. For all these events and markets the correct start date will be entered as soon as it is known. Bets on such an event are valid even if the estimated start date does not match the actual one.
B1.6 Multi Bets:
B1.6.1 Not All Starters:
If in a multi bet, the starter on whom the bet has been placed does not participate in an event (except the “All bets stand” principle (B1.2)), or if one of the selected events is called off, abandoned or cancelled or does not take place for other reasons, and the respective betting events are not held within 48 hours
B1.6.2 Related Bets:
The customer may not combine (parlay) related bets on the same event. Related bets are two or more different bets that have related contingency. Example:
• Bet 1: “Which team will score the next goal?” contains the following results to bet on: “Team A” “Team B” “No Goal”
• Bet 2: “When will the next goal be scored?” contains the following results to bet on: “Time X” “Time Y” “No Goal”
• As the option “No Goal” has an effect on both bets, these are deemed “related” to each other. Related bets do not necessarily contain the same result or refer to the same action. As the relation of bets is not always as obvious as in the example above, the company reserves the right to determine which bets are related to each other. If a multi bet containing 2 or more related picks has been accepted in error, then the company reserves the right to declare this bet invalid (see rule A2.2 Invalid / Void Bets).
In all sports that apply to a certain playing time, the result after regular playing time (including injury/added time) is decisive. Any extra time or penalty shoot-outs etc. will have no influence on the settlement of any bets. Any exceptions will either be announced as they occur or are part of the special rules of the specific sport. Palpite Na Rede cannot guarantee that the regular playing time of an event meets the 'normal' playing time of the respective sports (e.g. for football club friendlies). Aberrant playing times will be communicated if the information is available. In any case, all bets will stand.
For all bets referring to the final result of the event/tournament, any player/starter/team that is disqualified for whatever reasons within 24 hours after the end of the event/tournament will be deemed a loser.
B1.9 Types of bets
B1.9.1 Odd- or Even- betting:
If the result is “0” then bets will be settled as “Even”.
The event must be completed for bets to stand.
B1.9.3 Total betting (all bets containing the betting options “Over” and “Under”):
If the event is abandoned before its completion then all bets will be void, unless the highest possible total to bet on has already been attained in which case all bets stand.
The finalists are the players/teams who really contend the final regardless of how they get there, including decisions made by any governing bodies.
B1.9.5 Team to be Relegated:
This bet relates to the teams that occupy the relegation places at the end of the season. All future changes that may occur for whatever reason are deemed irrelevant for this bet.
B1.9.6 Any other/The field:
In case a bet contains the betting option "any other", "the field", "any other rider not listed" or similar, this option includes all participants except the ones mentioned by name within the list of betting options - no matter if there are odds available for these participants or not.